What is Your Cancellation Policy?Updated 2 months ago

Once your order has been placed, it’s instantly sent through our system so that our warehouse team can begin picking your items, to get them shipped to you as soon as possible. This leaves a fairly short window in which we can cancel your order. Orders can generally be cancelled within 4 hours. Please request the order be cancelled through our Help Center or email our Customer Service team to request order cancellation.

After this period, we may not be able to cancel your order as it might already be in processing or shipment.

If you have already received an order confirmation email, it may not be possible to cancel your order. However, you can always request a return or exchange once your order arrives; we offer a free returns service.