Thank you for visiting Spyder.Should you have any questions or concerns relating to online orders, please don't hesitate to contact our Customer Service team through our Help Center or directly through:. Email: customerservice@spydersnow.com.au. Phon

Thank you for visiting Spyder. Should you have any questions or concerns relating to online orders, please don&apos;t hesitate to contact our Customer Service team through our&#xA0;<a href="https://www.spydersnow.com.au/pages/faqs?hcUrl=%2Fen-US" style="text-decoration:none;">Help Center</a>&#xA0;or directly through:Email:&#xA0;<a href="mailto:customerservice@spydersnow.com.au" style="text-decoration:none;">customerservice@spydersnow.com.au</a>&#xA0;Phone: 1300 774 968Our customer contact centre is available Monday through Friday 8am to 4pm AEDT, &#xA0;to service your needs.We will do our very best to reply to your inquiries in a timely manner.

Contact Information (Australia)

USA/Canada. Customer Service Email: Customerservice@spyder.com. Europe. Customer Service Email: eu.service@spyder.com

<a href="https://www.spyder.com/">USA/Canada</a>Customer Service Email: <a href="mailto:Customerservice@volcom.com">Customerservice@spyder.com</a> <a href="https://eu.spyder.com/">Europe&#xA0;</a>Customer Service Email: <a href="mailto:eu.service@spyder.com">eu.service@spyder.com</a>

Contact Information (International)

If you are interested in becoming an authorised Spyder dealer, please email your store's contact information to customerservice@spydersnow.com.au Once received one of our representatives will forward your request to the appropriate outside sales rep

<section id="isPasted">If you are interested in becoming an authorised Spyder dealer, please email your store&apos;s contact information to&#xA0;<a href="mailto:customerservice@spydersnow.com.au">customerservice@spydersnow.com.au</a>&#xA0;Once received one of our representatives will forward your request to the appropriate outside sales rep for review.Store Name:Address:Website:Contact Name:Phone #Email:Store Description:</section>

Who do I Contact to Become an Authorised Dealer?

Monday 09:00 AM - 05:00 PM AEST
Tuesday 09:00 AM - 05:00 PM AEST
Wednesday 09:00 AM - 05:00 PM AEST
Thursday 09:00 AM - 05:00 PM AEST
Friday 09:00 AM - 04:00 PM AEST

Spyder

Contact our friendly Spyder Customer Service Team.

Contact Information

What’s Your Return Policy?

How do I Make a Return Within Australia?

Do You Offer Exchanges?

How Long Does it Take to Receive a Refund?

Returns & Refunds

What is Your Shipping Policy?

Christmas Shipping Cut-Offs

Track My Order

Do You Offer Free Shipping?

Do You Ship Worldwide?

Split Shipment

Can I Ship to a PO Box Address? (PO Box, Parcel Locker, Parcel Collect or MyPost)

Who Should I Contact if There is a Delivery Problem?

Parcel lockers and Authority to Leave

Shipping & Delivery

Boardriders Community

Can I Edit or Add Anything to my Order?

What is Your Cancellation Policy?

How do I Apply Promo/Discount Codes?

How Can I Obtain a Copy of my Invoice?

What do I do if I Receive The Wrong Item in my Order?

What do I do if my Item(s) Arrives Damaged?

Out of Stock Items

Order Issues

My Orders

How do I Find my Best Size & Fit?

How Should I Wash my Outerwear?

Pinnacle Jacket (2025)

GORE-TEX

PRIMALOFT

RECCO® AVALANCHE RESCUE SYSTEM

EXO TECHNOLOGY

GRAPHENE

DERMIZAX™

Product Information

Warranty Policy

Warranty Procedure

Warranty and Terms of Use

Warranty Information

Products & Warranties

What Payment Methods do you Accept?

ZIP PAY

Payment

Authorised Spyder Dealers - Australia

Authorised Spyder Dealers - New Zealand

Authorised Spyder Dealers

General